Electricity Regulatory Authority

Roles & Permissions

Configure roles and their associated permissions

Roles

System Admin

Full system access including configuration and user management

2 users

ERA Director

Executive oversight with approval authority across all modules

3 users

Division Chief

Division-level management with approval authority

5 users

Licensing Officer

License application processing and review

8 users

Tariff Officer

Report review, tariff calculations, and compliance monitoring

6 users

Compliance Officer

Compliance monitoring, inspections, and enforcement

4 users

Dispute Officer

Complaint handling, dispute investigation, and resolution

3 users

Viewer

Read-only access to dashboards and reports

14 users

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